Massage Therapy Policies
I strongly believe that your time is valuable as is mine and I make every attempt to be ready for your appointment at the scheduled time. In my commitment to provide a unique and outstanding experience to all of my clients and out of consideration for our therapists’ time, I have adopted the following policies:
Cancellation Policy and Fees
Your therapy times are reserved exclusively for you. I value your business and ask that you respect the office scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee of 1/2 of the service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.
All treatment sessions have a specific time schedule therefore I regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
Pregnancy or Medical Conditions: Be sure to mention any medical information when you book an appointment. Certain treatments may not be advisable for you. If you are pregnant, massage services are provided only if you are beyond your first trimester (twelve weeks).